Financial Analysis

9. COMMITMENTS A ND CONTINGENCIES Warehouse O utsourcing Contract We have a warehousing services agreement with an independent warehouse and distribution company to provide product kitting, warehousing, and order fulfillment services at a facility in Des Moines, Iowa. Under the terms of this contract, we pay a fixed charge of approximately $ 106,000 per year for account management services and variable charges for other warehousing services based on specified activities, including shipping charges. The current warehousing contract expired on October 31, 2025 . We are in the process of renewing the warehousing contract. During the fiscal years ended August 31, 2025, 2024, and 2023, we expensed $ 2.0 million, $ 2.2 million, and $ 2.7 million for services provided under the terms of our warehouse and distribution outsourcing contract. The total amount expensed each year includes freight charges, which are billed to us based upon activity. Freight charges included in the warehouse and distribution outsourcing costs totaled $ 1.4 million, $ 1.5 million, and $ 1.9 million during the fiscal years ended August 31, 2025, 2024, and 2023, respectively. Because of the variable component of the agreement, our payments for warehouse and distribution services may fluctuate in the future due to changes in revenue and levels of specified activities. Purchase C ommitments During the normal course of business, we issue purchase orders to various vendors for products and services. At August 31, …

CommitmentsAndContingenciesDisclosureTextBlock · excerpt; the full note is in the filing

13. EMPLOYEE BENEFIT PLANS We have defined contribution profit sharing plans for our employees that qualify under Section 401(k) of the Internal Revenue Code. These plans provide retirement benefits for employees meeting minimum age and service requirements. Qualified participants may contribute up to 75 % of their gross wages, subject to certain limitations. These plans also provide for matching contributions to the participants that are paid by the Company. The matching contributions, which were expensed as incurred, totaled $ 3.3 million, $ 2.9 million, and $ 3.0 million during the fiscal years ended August 31, 2025, 2024, and 2023, respectively. We do not sponsor or participate in any defined-benefit pension plans.

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5. SECURED C REDIT AGREEMENT On March 27, 2023, we entered into a credit agreement (the 2023 Credit Agreement) with KeyBank National Association (KeyBank) leading a group of financial institutions (collectively, the Lenders). KeyBank acts as the sole administrative and collateral agent under the 2023 Credit Agreement. The 2023 Credit Agreement provides up to $ 70.0 million in total credit, of which $ 7.5 million was used to replace a previously outstanding term loan, which was fully repaid in June 2024. The remaining $ 62.5 million is available as a revolving line of credit or for future term loans. The 2023 Credit Agreement matures on March 27, 2028 , and interest on term loan borrowings under the 2023 Credit Agreement was due and payable on the principal payment dates. Interest on all other borrowings is due the last day of each month. The interest rate for all borrowings on the 2023 Credit Agreement is based on the Secured Overnight Financing Rate (SOFR) and is a tiered structure that varies according to the Leverage Ratio calculated at the end of each fiscal quarter. At August 31 , 2025 and 2024, we did no t have any outstanding term loan or line of credit debt, and the interest rate on the 2023 Credit Agreement was 6.0 % at August 31, 2025 and 6.9 % at August 31, 2024. We are also charged an unused credit commitment fee of 0.2 % per annum, which is paid quarterly. The Leverage Ratio as defined by the 2023 Credit Agreement is funded debt to adjusted earnings before intere …

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12. STOCK-BASED COMPENSATION PLANS Overview We utilize various stock-based compensation plans as integral components of our overall compensation and associate retention strategy. Our shareholders have approved various stock incentive plans that permit us to grant performance awards, unvested stock awards, stock options, fully vested stock awards, and sell shares through the employee stock purchase plan (ESPP). The Organization and Compensation Committee of the Board of Directors (the Compensation Committee) has responsibility for the approval and oversight of our stock-based compensation plans. On January 14, 2022, ou r shareholders approved the Franklin Covey Co. 2022 Omnibus Incentive Plan (the 2022 Plan), which authorized 1,000,000 shares of common stock for issuance as stock-based payments. On January 24, 2025, our shareholders approved Amendment No. 1 to the 2022 Plan, which authorized an additional 575,000 shares for issuance under the terms of the 2022 Plan. A detailed description of the 2022 Plan is set forth in our Definitive Proxy Statement filed with the SEC on December 15, 2021. At August 31, 2025, the 2022 Plan had approximately 629,000 shares available for future grants. Our ESPP is administered under the terms of the Franklin Covey Co. 2017 Employee Stock Purchase Plan, which was approved by our shareholders at the annual meeting of shareholders held on January 26, 2018. For additional information regarding the Franklin Covey Co. 2017 Employee Stock Purchase Pl …

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11. FAIR VA LUE OF FINANCIAL INSTRUMENTS Fair value is defined as the price that would be received to sell an asset or paid to transfer a liability (an exit price) in an orderly transaction between market participants at the measurement date. The accounting standards related to fair value measurements include a hierarchy for information and valuations used in measuring fair value that is broken down into the following three levels based on reliability: Level 1 valuations are based on quoted prices in active markets for identical instruments that we can access at the measurement date. Level 2 valuations are based on inputs other than quoted prices included in Level 1 that are observable for the instrument, either directly or indirectly, for substantially the full term of the asset or liability including the following: a. quoted prices for similar, but not identical, instruments in active markets; b. quoted prices for identical or similar instruments in markets that are not active; c. inputs other than quoted prices that are observable for the instrument; or d. inputs that are derived principally from or corroborated by observable market data by correlation or other means. Level 3 valuations are based on information that is unobservable and significant to the overall fair value measurement. The book values of our financial instruments at August 31, 2025 and 2024 approximated their fair values. The assessment of the fair values of our financial instruments is based on a variety …

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4. INTANGIBLE A SSETS AND GOODWILL Intangible Assets Our intangible assets were comprised of the following (in thousands): Gross Carrying Accumulated Net Carrying AUGUST 31, 2025 Amount Amortization Amount Finite-lived intangible assets: Acquired content $ 49,812 $ ( 47,089 ) $ 2,723 License rights 34,428 ( 28,631 ) 5,797 Customer lists 15,982 ( 15,736 ) 246 Acquired technology 7,282 ( 4,641 ) 2,641 Trade names 1,883 ( 1,764 ) 119 Non-compete agreements and other 930 ( 905 ) 25 110,317 ( 98,766 ) 11,551 Indefinite-lived intangible asset: Covey trade name 23,000 - 23,000 $ 133,317 $ ( 98,766 ) $ 34,551 AUGUST 31, 2024 Finite-lived intangible assets: Acquired content $ 49,806 $ ( 45,501 ) $ 4,305 License rights 33,258 ( 26,889 ) 6,369 Customer lists 15,982 ( 15,589 ) 393 Acquired technology 7,282 ( 3,920 ) 3,362 Trade names 1,883 ( 1,586 ) 297 Non-compete agreements and other 930 ( 890 ) 40 109,141 ( 94,375 ) 14,766 Indefinite-lived intangible asset: Covey trade name 23,000 - 23,000 $ 132,141 $ ( 94,375 ) $ 37,766 During fiscal 2024, we purchased the content rights for The Teacher Believed in Me (TBIM) for $ 1.5 million in cash. We believe the content in TBIM is compelling and fits well within our Leader in Me offering. While the author retains the copyright to TBIM, the agreement grants us broad rights for the development and use of TBIM content. The content license does not have an expiration date and the purchase price is payable in two installments of $ 0.8 million. We are …

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15. INCOME TA XES Our provision for income taxes consisted of the following (in thousands): YEAR ENDED AUGUST 31, 2025 2024 2023 Current: Federal $ 376 $ ( 4,040 ) $ - State ( 466 ) ( 1,675 ) ( 791 ) Foreign ( 1,852 ) ( 2,174 ) ( 2,389 ) ( 1,942 ) ( 7,889 ) ( 3,180 ) Deferred: Federal ( 1,303 ) 2,309 1,545 State 143 730 225 Foreign 647 ( 395 ) 216 Operating loss carryforward 925 ( 3,245 ) ( 7,201 ) Valuation allowance ( 1,469 ) ( 1,154 ) 372 Foreign tax credit carryforward reduction - - ( 65 ) ( 1,057 ) ( 1,755 ) ( 4,908 ) $ ( 2,999 ) $ ( 9,644 ) $ ( 8,088 ) The allocation of our total income tax provision is as follows (in thousands): YEAR ENDED AUGUST 31, 2025 2024 2023 Net income $ ( 2,999 ) $ ( 9,644 ) $ ( 8,088 ) Other comprehensive income ( 21 ) ( 11 ) ( 80 ) $ ( 3,020 ) $ ( 9,655 ) $ ( 8,168 ) Income before income taxes was generated as follows (in thousands): YEAR ENDED AUGUST 31, 2025 2024 2023 United States $ 8,698 $ 32,456 $ 23,574 Foreign ( 2,631 ) 590 2,295 $ 6,067 $ 33,046 $ 25,869 The differences between income taxes at the statutory federal income tax rate and the consolidated income tax rate reported in our consolidated income statements and statements of comprehensive income were as follows: YEAR ENDED AUGUST 31, 2025 2024 2023 Federal statutory income tax rate ( 21.0 ) % ( 21.0 ) % ( 21.0 ) % State income taxes, net of federal effect ( 9.8 ) ( 4.0 ) ( 4.7 ) Valuation allowance ( 24.2 ) ( 3.5 ) 1.4 Foreign tax credit carryforward reduction - - ( 0.3 ) Foreig …

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7. FINANCING OBLIGATION We previously sold our corporate headquarters campus located in Salt Lake City, Utah, and entered into a 20 -year master lease agreement with the purchaser, an unrelated private investment group. The 20 -year master lease agreement expired in June 2025, and we elected to not renew the contract. Although the corporate headquarters facility was sold and we had no legal ownership of the property, the applicable accounting guidance prohibited us from recording the transaction as a sale since we subleased a significant portion of the property that was sold. We accounted for the corporate campus lease as a financing obligation on our consolidated balance sheet through its maturity in June 2025. At August 31, 2025, we were involved in litigation against the former landlord as described in Note 9, Commitments and Contingencies . The financing obligation on our corporate campus was comprised of the following (in thousands): AUGUST 31, 2025 2024 Financing obligation payable in monthly installments of $ 341 at August 31, 2024, including principal and interest, with 2 % annual increases (imputed interest at 7.7 %), through June 2025 $ - $ 4,424 Less current portion - ( 3,112 ) Total financing obligation, less current portion $ - $ 1,312 The $ 1.3 million difference between the carrying value of the financing obligation and the present value of the future minimum financing obligation payments represented the carrying value of the land sold in the financing transact …

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Accounting Pr onouncements Issued Not Yet Adopted On December 14, 2023, the FASB issued ASU 2023-09, Improvements to Income Tax Disclosures . ASU 2023-09 provides guidance to enhance transparency about income tax information through improvements to income tax disclosures primarily related to the effective income tax rate reconciliation and income taxes paid. This new guidance also includes certain other amendments to improve the effectiveness of income tax disclosures. We are currently assessing the anticipated impact of this standard on our consolidated financial statements. The amendments are effective for our annual periods beginning September 1, 2025, with early adoption permitted, and should be applied either prospectively or retrospectively. The Company is currently evaluating the ASU to determine its impact on our disclosures. In November 2024, the FASB issued ASU 2024-03, Disaggregation of Income Statement Expenses, which requires a public entity to disclose certain operating expenses disaggregated into categories, such as purchases of inventory, employee compensation, depreciation, and intangible asset amortization on an annual and interim basis. The guidance in ASU 2024-03 is effective for fiscal years beginning after December 15, 2026, and interim periods within fiscal years beginning after December 15, 2027, with early adoption permitted. The provisions within the update may be applied retrospectively for all periods presented in the financial statements. While we …

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18. RELATED PA RTY TRANSACTIONS CoveyLi nk Worldwide, LLC We previously acquired the assets of CoveyLink Worldwide, LLC (CoveyLink). CoveyLink conducts training and provides consulting based upon the content found in the books The Speed of Trust and Trust & Inspire , which are authored by Stephen M.R. Covey, who is the brother of one of our executive officers. Prior to the acquisition date, CoveyLink had granted us a non-exclusive license for content related to The Speed of Trust book and derivative works such as Trust & Inspire , and related training courses for which we paid CoveyLink specified royalties. As part of the CoveyLink acquisition, we signed an amended and restated license for intellectual property that granted us an exclusive, perpetual, worldwide, transferable, royalty-bearing license to use, reproduce, display, distribute, sell, prepare derivative works of, and perform the licensed material in any format or medium and through any market or distribution channel. We are required to pay Stephen M.R. Covey royalties for the use of certain intellectual property developed by him. The amount expensed for these royalties totaled $ 1.7 million in each of the fiscal years ended August 31, 2025, 2024, and 2023. As part of the acquisition of CoveyLink, we signed an amended license agreement as well as a speaker services agreement. Based on the provisions of the speaker services agreement, we pay Stephen M.R. Covey a portion of the speaking revenues received for hi …

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14. RESTRUCTURING Fiscal 2025 Restructuring Activity Our fiscal 2025 restructuring costs were for the continued implementation of our new North America go-to-market strategy, alignment of personnel and refinements to the new model, and to reduce operating expenses in certain areas of our operations. In fiscal 2024, we began restructuring our North America sales force to a more focused structure that is designed to drive additional sales growth in the future. In the first quarter of fiscal 2025, we expanded this restructuring effort to certain areas of our International Direct Office segment. For the fiscal year ended August 31, 2025, the cost of these restructuring activities totaled $ 6.7 million and consisted of two restructuring events, one in each of the first and third quarters. The restructuring costs were primarily for severance and related personnel expenses. During the third quarter of fiscal 2025, we expensed $ 4.7 million for severance to approximately 45 associates who were impacted by changes to our new go-to-market strategy and cost reduction initiatives. Approximately $ 3.8 million of the restructuring was attributable to the North America segment, $ 0.2 million for the International Direct Office segment, $ 0.1 million for the International Licensees segment, and $ 0.6 million for the Education Division. The majority of these severance benefits were paid in the fourth quarter of fiscal 2025 and we expect to pay the remaining benefits during the first two quart …

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2. REVENUE We earn revenue from contracts with customers primarily through the delivery of our All Access Pass (AAP) and the Leader in Me membership subscription offerings, through the delivery of training days and training course materials (whether digitally or in person), and through the licensing of rights to sell our content into geographic locations where the Company does not maintain a direct office. We also earn revenues from leasing arrangements that are not accounted for under Topic 606. Returns and refunds are generally immaterial, and we do not have any significant warranty obligations. We recognize revenue upon the transfer of control of promised products and services to customers in an amount equal to the consideration we expect to receive in exchange for those products or services. Although rare, if the consideration promised in a contract includes variable amounts, we evaluate the estimate of variable consideration to determine whether the estimate needs to be constrained. We include the variable consideration in the transaction price only to the extent that it is probable a significant reversal of the amount of cumulative revenue recognized will not occur. The Company determines the amount of revenue to be recognized through application of the following steps: Identification of the contract with a customer Identification of the performance obligations in the contract Determination of the transaction price Allocation of the transaction price to the performance …

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17. SEGMENT INF ORMATION Reportable Segments Our sales are primarily comprised of training and consulting services and our internal reporting and operating structure is currently organized around two divisions: the Enterprise Division, which consists of our North America, International Direct Office, and International Licensee segments, and the Education Division, which is comprised of our Education practice. We have determined that our chief operating decision maker (CODM) continues to be the CEO. Beginning with the first quarter of fiscal 2025, our CODM began to manage our business, allocate resources, and evaluate performance based on changes that were made in the Companys management and reporting structure in connection with the restructuring activities discussed in Note 14, Restructuring . After these changes, the Company has identified four operating and reportable segments as described below: North America Our North America segment has a depth of expertise in helping organizations solve problems that require changes in human behavior, including leadership, productivity, execution, trust, and sales performance. We have a variety of principle-based offerings that help build winning and profitable cultures. This segment includes our sales personnel and operations that serve the United States and Canada. International Direct Offices Our international direct offices provide the same offerings and content in countries outside of North America, which includes Australia, Austr …

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10. SHAREHOLDERS E QUITY Preferred S tock We have 14.0 million shares of preferred stock authorized for issuance. At August 31, 2025 and 2024, no shares of preferred stock were issued or outstanding. Purchases of Treasury Stock On April 18, 2024, our Board of Directors approved a plan to purchase up to $ 50.0 million of our outstanding common stock. Through May 31, 2025, we purchased $ 22.1 million of our common stock on this Board authorized plan. On August 11, 2025, the Board of Directors approved a replenishment of the plan to purchase up to $ 50.0 million of common stock. On August 14, 2025 we initiated a 10b5-1 plan to purchase $ 10.0 million of our common stock on daily basis, which we expect to be completed in the first quarter of fiscal 2026. We purchased 167,753 shares for $ 3.3 million in August 2025 under the terms of the replenished purchase plan. Purchases of common stock for treasury as presented in our consolidated statements of cash flows include both shares purchased on the open market and shares withheld for statutory taxes on our stock-based compensation awards (Note 12) and include the applicable 1 % excise tax. Shares withheld for income taxes are valued at the market price on the date the stock-based plan shares were distributed to participants. The composition of shares purchased by us were as follows for the periods presented (cost in thousands): Fiscal 2025 Fiscal 2024 Fiscal 2023 Shares Cost Shares Cost Shares Cost Open market purchases 791,152 $ 20, …

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19. SUBSEQUENT EVENT During the first quarter of fiscal 2026, we restructured certain areas of our operations to streamline our organizational structure and to reduce costs. The restructuring activity is expected to total between $ 3.0 million and $ 3.5 million and consists of severance and related legal costs.

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The following table presents our revenue disaggregated by geographic region (in thousands). Quarter Ended Three Quarters Ended May 31, May 31, May 31, May 31, 2026 2025 2026 2025 Americas $ 58,073 $ 57,011 $ 161,803 $ 165,469 Asia Pacific 5,352 5,609 16,056 17,209 Europe/Middle East/Africa 4,382 4,501 13,640 13,141 $ 67,807 $ 67,121 $ 191,499 $ 195,819 Services and Leases and Quarter Ended May 31, 2026 Products Subscription Royalties Other Consolidated Enterprise Division: North America $ 15,383 $ 22,040 $ 601 $ - $ 38,024 International 4,981 2,872 2,199 - 10,052 20,364 24,912 2,800 - 48,076 Education practice 5,168 13,054 776 - 18,998 Corporate - - 298 435 733 Consolidated $ 25,532 $ 37,966 $ 3,874 $ 435 $ 67,807 Quarter Ended May 31, 2025 Enterprise Division: North America $ 14,139 $ 22,534 $ 381 $ - $ 37,054 International 5,346 2,475 2,391 - 10,212 19,485 25,009 2,772 - 47,266 Education practice 6,214 11,774 652 - 18,640 Corporate - - 298 917 1,215 Consolidated $ 25,699 $ 36,783 $ 3,722 $ 917 $ 67,121 Three Quarters Ended May 31, 2026 Enterprise Division: North America $ 39,831 $ 65,852 $ 1,080 $ - $ 106,763 International 14,641 8,455 7,314 - 30,410 54,472 74,307 8,394 - 137,173 Education practice 12,438 36,848 3,304 - 52,590 Corporate - - 895 841 1,736 Consolidated $ 66,910 $ 111,155 $ 12,593 $ 841 $ 191,499 Three Quarters Ended May 31, 2025 Enterprise Division: North America $ 42,358 $ 68,353 $ 1,000 $ - $ 111,711 International 14,807 8,121 7,757 - 30,685 57,165 76,474 8 …

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NOTE 4 STOCK-BASED COMPENSATION Our stock-based compensation expense was comprised of the following for the periods presented (in thousands): Quarter Ended Three Quarters Ended May 31, May 31, May 31, May 31, 2026 2025 2026 2025 Long-term incentive awards $ 1,222 $ 1,741 $ 3,284 $ 4,270 Strive acquisition compensation - 160 1,469 525 Unvested stock awards 210 240 670 720 Employee stock purchase plan 65 76 168 215 $ 1,497 $ 2,217 $ 5,591 $ 5,730 During the quarter and three quarters ended May 31, 2026, we issued 110,222 shares and 379,936 shares, respectively, of our common stock under various stock-based compensation arrangements, including shares sold through our employee stock purchase plan (ESPP). Fiscal 2026 Long-Term Incentive Plan Award On November 13, 2025, the Organization and Compensation Committee granted a new long-term incentive plan (LTIP) award to our executive officers and other members of management. The fiscal 2026 LTIP award consists of three tranches, one with a time-based vesting condition and two with performance-based vesting conditions as described below: Time-Based Award Shares 25 % of a participants fiscal 2026 LTIP award shares vest over a three-year service period. The 2026 LTIP time-based awards step-vest with one-third vesting in each of November 2026, 2027, and 2028. The total number of time-based shares that may be earned by participants in the 2026 LTIP award is 76,668 shares (adjusted for forfeitures). The number of shares awarded in this tran …

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Accounting Pronouncement Issued Not Yet Adopted On December 14, 2023, the Financial Accounting Standards Board (FASB) issued Accounting Standards Update (ASU) 2023-09, Improvements to Income Tax Disclosures . ASU 2023-09 provides guidance to enhance transparency about income tax information through improvements to income tax disclosures primarily related to the effective income tax rate reconciliation and income taxes paid. This new guidance also includes certain other amendments to improve the effectiveness of income tax disclosures. We are currently assessing the anticipated impact of this standard on our consolidated financial statements. The amendments are effective for our annual periods beginning September 1, 2025, with early adoption permitted, and should be applied either prospectively or retrospectively. The Company is currently evaluating the ASU to determine its impact on our disclosures. In November 2024, the FASB issued ASU 2024-03, Disaggregation of Income Statement Expenses, which requires a public entity to disclose certain operating expenses disaggregated into categories, such as purchases of inventory, employee compensation, depreciation, and intangible asset amortization on an annual and interim basis. The guidance in ASU 2024-03 is effective for fiscal years beginning after December 15, 2026, and interim periods within fiscal years beginning after December 15, 2027, with early adoption permitted. The provisions within the update may be applied retrospectiv …

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NOTE 5 R ESTRUCTURING COSTS First Quarter Restructuring Costs During the first quarter of fiscal 2026, we expensed $ 3.4 million for restructuring costs to streamline our organizational structure and reduce ongoing operating costs. The restructuring charge was comprised of severance costs to approximately 45 associates who were impacted by the event. Approximately $ 2.3 million of the restructuring charge was attributable to the North America segment, $ 0.4 million was for the International segment, and $ 0.7 million was for the Education Division. We paid the majority of these severance benefits during the first three quarters of fiscal 2026 and at May 31, 2026, we had $ 0.1 million of these costs remaining in accrued liabiliti es on our condensed consolidated balance sheet for this restructuring event. Long-Term Restructuring Plan During the second quarter of fiscal 2026, we initiated a long-term restructuring plan that is designed to streamline and simplify our operating model, focus investment in growth areas, improve processes, consolidate and centralize certain functions, and provide organizational focus to realign talent with current and expected business needs. This restructuring plan is expected to span four or five quarters and may incur various costs to implement the organizational and process changes. In the quarter ended February 28, 2026, we expensed $ 1.5 million of costs related to the long-term restructuring plan. These costs were comprised primarily of sever …

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NOTE 3 REVENUE Contract Balances Our deferred revenue totaled $ 96.0 million at May 31, 2026, and $ 111.7 million at August 31, 2025, of which $ 3.0 million and $ 5.1 million were classified as components of other long-term liabilities at May 31, 2026 and August 31, 2025, respectively. During the quarter and three quarters ended May 31, 2026, we recognized $ 42.5 million and $ 118.0 million of previously deferred revenue. Deferred revenue primarily consists of billings or payments received in advance of revenue being recognized from subscription services and related professional and other services. Deferred revenue is recognized in revenue as the applicable revenue recognition criteria are met. We generally invoice customers in annual installments upon execution of a contract, including contractually committed services. We recognize contractually committed services revenue as the services are delivered. The Leader in Me membership offering is bifurcated into a portal membership obligation and coaching and materials delivery obligations. We have determined that it is appropriate to recognize revenue related to the portal membership over the term of the underlying contract and to recognize revenue from coaching as those services are performed or as materials are shipped. The combined contract amount is recorded in deferred revenue until the performance obligations are satisfied. Any additional coaching or training days which are contracted independent of a Leader in Me membersh …

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NOTE 7 SEGMENT INFORMATION Segments Our revenues are primarily comprised of training and consulting services and our internal reporting and operating structure is currently organized around two divisions: the Enterprise Division, which consists of our North America and International segments, and the Education Division, which is comprised of our Education practice. We have determined that our chief operating decision maker (CODM) continues to be the CEO. Beginning with the first quarter of fiscal 2026, our CODM began to manage our business, allocate resources, and evaluate performance based on changes that were made in the Companys reporting and management structure. Accordingly, we realigned our reportable segments to those shown below. Our operations consist of three operating and reportable segments as described below: North America Our North America segment has a depth of expertise in helping organizations solve problems that require changes in human behavior, including leadership, productivity, execution, trust, and sales performance. We have a variety of principle-based offerings that help build winning and profitable cultures. This segment includes our sales personnel and operations that serve the United States and Canada. International Our International segment includes the operations of our international direct offices and international licensees. Our international direct offices provide the same offerings and content in countries outside of North America, which incl …

SegmentReportingDisclosureTextBlock · excerpt; the full note is in the filing